Shipping & Delivery
Last updated: 29 June 2026
We carefully prepare and pack every SMAGOS order to make sure your map, poster or wall art arrives safely.
Delivery options
We currently offer the following delivery options:
Standard Delivery – Free
Express Delivery – 1–3 business days – €20.00
The available delivery options and final shipping cost are shown at checkout before you place your order.
Standard delivery
Standard Delivery is available free of charge where shown at checkout.
Delivery times may vary depending on the destination country, carrier workload and other circumstances outside our control.
Express delivery
Express Delivery is available for €20.00.
Estimated delivery time: 1–3 business days after dispatch.
Please note that express delivery time starts after the order has been prepared and handed over to the carrier.
Order processing
Orders are processed as quickly as possible. Processing time may vary depending on the product type, selected options, personalization and order volume.
If your order includes personalized details, please make sure all information is correct before placing the order.
Delivery address
Please enter your shipping address carefully at checkout.
SMAGOS is not responsible for delays or failed delivery caused by incorrect, incomplete or outdated delivery information provided by the customer.
If you notice a mistake in your delivery address after placing an order, please contact us as soon as possible at sales@smagos.eu.
Tracking
When tracking information is available, we will provide it by email after the order has been shipped.
Damaged packages
If your package arrives visibly damaged, please take photos of the packaging and the product before discarding any materials.
Please contact us as soon as possible at sales@smagos.eu and include:
Please contact us as soon as possible at sales@smagos.eu and include:
- Order number
- Photos of the damaged packaging
- Photos of the damaged product
- A short description of the issue
We will review the case and help find a suitable solution.
Lost or delayed shipments
If your order is significantly delayed, please contact us at sales@smagos.eu.
We will check the shipment status and assist you with the next steps.
Customs and import duties
For deliveries outside the European Union, customs duties, import taxes or other local fees may apply.
These charges are the responsibility of the customer, unless otherwise stated at checkout.
Contact
SMAGOS
Email: sales@smagos.eu
Country: Lithuania